Comprehensive Policing
The future of policing is rapidly changing...
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Keynote Presentation on Comprehensive Policing
New Reality - New Challenges
Tools For Better Foresight, Innovation, and Strategy
• Our New Challenge – Our New Reality
is all around …CHANGE – maybe an overused term –
if you want…call it TRANSFORMATION
• With every CHANGE is Opportunity –
Opportunity for good and bad – huge opportunities for those
that want power, control and profit.
• Tomorrow’s successful Police
Leader will have the tools for….
Better Foresight
Better Innovation
Better Strategy
• FUTURE - NEW realities/changes we will
face…
Exponential technological advancements will
continue – opportunities for criminals and terrorists
Smaller budgets – higher community expectations
Cross jurisdictional – boundaryless policing
issues – integrated policing – global policing
Safety vs. Civil liberties – high tech
spyware for homeland security and neighborhood protection
Maintaining Public Trust – Civilian oversight
issues – bias free policing – misuse of power
From Warrior Cops to Community Builders –
the whole notion of community safety - Communities taking charge
of their own destinies
Customized public policing – differing
from neighborhood to neighborhood
• The new reality is CHANGE
Anticipating – forecasting change
Preparing for change
Developing your staff and community for change
How you handle change
Creating your vision that accepts change
Re=aligning your systems and structures to
deal with change
Risking issues within change
New Policing Model – New Leadership
Model that Embraces Change…
• A new model I have been putting into
play for the last 5years
• I call this model – this new
approach - COMPREHENSIVE Policing
• This term – Comprehensive Policing
has been thrown around before – but I think its time has come.
The Community Policing was misunderstood and misapplied by some
(and is a bad word with some police agencies).
• Comprehensive Policing incorporates
Intelligence Led Policing
Integrated Policing
Community Policing
Problem Orientated Police
Crime Reduction Policing
Homeland Security
Accountability
Ethics
• WHY – why a new model? It is
an evolution
• The only guarantee for the rest of
our career in policing is change. The world is designed to change
and will continue to change.
• Back to zero rule applies – and
we must pay attention!
• How we accept change, champion change
and lead change is the difference between GOOD Leaders and GREAT
Leaders.
• GREAT Police leaders will not only
be change agents, adapting with the challenges
They will be continuity agents.
• Continuity - holding steady to the
course during times of crisis and turbulence.
• We all know there are times where we
must be courageous and stay firm on principles – regardless
of some “white water”
• Our new reality is not ONLY about REACTING
and RESPONDING to Change – but ANTICIPATING, FORECASTING,
IDENTIFYING and PREPARING for the New Challenges – and “action”
in a PRO nature– PROACTIVE – Intentional action to keep
ourselves, our people and our communities at the Cutting Edge.
• In a world of New Realities for Police
and Public Safety, we need a new model that combines a number of
principles and approaches to deal with today’s complex business
of policing.
• And it is a business – whether
we like it or not.
• And you will hear me reference and
link to other businesses outside our “niche market”
because we can learn from them on current challenges and what’s
next!
• I don’t have time to go over
all the details of the COMPREHENSIVE Police model, but I will connect
the dots whenever possible.
• I will share with you SPECIFIC ACTION
you can take within the COMPREHENSIVE Policing Model that will prepare
yourself, your staff and you community for the exciting future ahead.
• There is a shift happening within society
– a movement towards Community Safety
– integrated approach to deal with community
social issues, problems and crime.
- Shifts in Community Justice, Community Health, Community Education,
Community Safety
- it is – beyond just law enforcement
– it is problem and crime prevention and reduction
Addressing problem/crime issues through a multi
– comprehensive approaches bringing together the principles
of advanced policing and transformational leadership into a COMPREHENSIVE
philosophy. A package grounded on principles. Principles that ensure
public trust, accountability, yet allow for innovative problem solving
and enforcement approaches in an integrated – interdependent
manner.
• And Why a new Model?
Just Look at Some of the New Challenges Police
Leaders Are Facing Right Now…(this is not the FUTURE –
this is NOW!)
Constitution and Charter Challenges on the
use of Polygraphs for employee hiring
Drug Testing
Police Board Governance and Civilian Oversight
Bias Free Policing (Equal Playing Field) instead
of Racial Profiling
Gen Y (Why?)– Wellness – Parental
Leave – They are JUST different to lead that us old dogs
Intelligence Led policing – But where
is the horsepower for the Enforcement team component
Asset Building – 40 Developmental Assets
- the whole notion of intentionally working with Youth in a Positive
environment.
Wireless – paperless records management
environment
(5 years BC Prime pilot project)
And the whole paradigm shift to Community
– and the move to Community Safety / Wellness …
Where I would suggest that some police chiefs
and departments did not fully understand Community Policing was
a philosophy (instead implemented it as a program) and threw out
the notion of Community Policing when it was really just an evolution
(example - storefronts and pamphlets – empowerment with no
accountability)
I suggest more than ever, our Communities are
looking for a COMPREHENSIVE Policing Model that includes enhanced
principles of Community Policing and Level 5 Leadership (GREAT Leadership
as Jim Collins calls it)
• This is just a brief overview of just
a FEW of today’s challenges…but what about the future
– We haven’t even scratched the service.
As Wayne Gretzky states – I skate to
where the Puck is Going to Be.
• Today’s Police leader needs to
anticipate the next challenges build his team now.
• We have to “Skate to Where the
Puck is Going to be”
• So what can you do????
• For me – I got into First Things
First weekly planning.
Every week I plan and execute on TOP OF MIND issues regarding future
challenges and future development>
• I plan them into my week – and
I don’t let them fall prey to the crisis issues of the job
that are never ending
• This is a MIND SHIFT and PRIORITY SHIFT
for Police Leaders – most fall back to their old habits –
get beat up in Crisis mode – or feel most comfortable there.
• Thing is…communities do not want
this any longer from their leader – yes, we must be good REACTORs
– but, they want GREAT PRO actors
• More than ever is there this cry from
communities.
• We were trained in a POST INCIDENT
CORRECTION – think about it – POST INCIDENT CORRECTION
• Have any of you really been trained
in PRE INCIDENT PREVENTION? -
• Our challenge as leaders is balancing
the Reactive component of our jobs with the Proactive
Our Communities Deserve this…
They are seeing the world through the lenses
of FEAR > which causes uncertainty and anxiety.
As Police leaders, it is our job to bring CLARITY
to the Chaos – the noise > Clarity offers Hope. More than
ever are we expected to bring HOPE to our Communities
This is Leading By Hope – managing fear
In other words – taking charge
We are leaders at the Edge of Chaos –
Chaos does not have to be necessarily bad – it can be a positive
if you plan and approach it differently.
but…
• this is about “Swimming Upstream”
and you may find some of your peers, politicians and bosses may
not “get it”!
• But this is about courage – the
essence of leadership
• Step one – Research Joel Barker
– The Business of Paradigms – get the book & the
video – then I taught this to all my staff with a Police twist
(community policing 3)
• Rule Breakers – beginning of
paradigm shifts
• Watch business and other disciplines
to train yourself
For example – my kid just bought a PSP
– it may be “good bye Nintendo. Think of what happened
to Kodak during the digital camera revolution. Look at the IPOD
and Pod Casting – good bye traditional broadcasting as we
know it?
• What does this have to do with Police
Work – Public Safety. Well, on a multitude of fronts –
we are seeing the birth of a new revolution – we are seeing
the “back to zero rule” in play – we are seeing
possible technology that our officers could use to help them do
their job.
• If nothing else, make watching and
finding the rule breakers a top priority for you from this day forward.
In Canada – it may be the decriminalization
of marihuana – or full time Integrity Sting Teams - or PARA
policing (private policing) taking on more and more of our market
share
• Read one article, magazine or book
every week MINIMUM. – and not just within our discipline
Wired – Fast Company – Futurist
– Business 2.0
• Go to seminars – workshops and
courses on Leading Edge leadership / business trends – Look
for that EDGE that you can bring back – even just one “nugget”
per session – discipline yourself to follow though –
execute
• Develop Your Team > Inside –
Out Approach…develop your inside first, then the outside service
delivery will come
• Continuous learning and development
is TOP OF MIND for me – and my staff – daily. I trained
25 facilitators for Covey 7 Habits – continuous change management
sessions
• I take half my uniform staff off the
street every morning for morning training. Tactical and strategic
sessions on all areas
• Daily Accountability Sessions –
continuous environmental scan
Triage (crisis and operations) and proactive initiatives
Finding 3rd alternatives – creative solutions – shared
ownership of problems and solutions
Removing the barriers and obstacles – ensuring execution
This requires Discipline
With emphasis on Shared Leadership
Shared Ownership
Shared EXECUTION
• Comprehensive Policing means your systems,
structures and value chain must re-align to meet a new reality,
your strategic plan
- Internal PREVENTIONS – Ethics PROMOTIONS
- Continuous Learning – talent development
- Positive News Releases
- Integrated Target Teams
- Internet/Computer Crime Unit
• We are taking about a New Leadership
Model
• A balanced approach between Command
and Coordinate and Shared – Transformational leadership
• Where everyone is a Leader –
everyone’s input is valued
• Our new reality is not ONLY about REACTING
and RESPONDING to Change – but ANTICIPATING, FORECASTING,
IDENTIFYING and PREPARING for the New Challenges – and “action”
in a PRO nature– PROACTIVE – Intentional action to keep
ourselves, our people and our communities at the Cutting Edge.
• Remember, there are such things as
PREDICTABLE SURPRISES – in fact, they are…
GUARANTEEABLE SUPRISES – let the problem grow or worsen over
time, delay taking action and maintain the status quo.
• Action You Can Take
Enhance your personal and organizational capacity to…
1) Recognize emerging threats
2) Prioritize action
3) Mobilize against surprises
Ward Clapham
Richmond RCMP
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